Cambridge HVAC Pro ("we," "us," or "our"): protecting your personal information is a responsibility we take seriously. Whether you are browsing these pages or submitting a service request, this policy explains, in plain language, what we collect, the reasons behind each use, the safeguards in place, and how you can stay in control of your details.
What This Site Collects
If you contact us for a quote, we collect the basics: who you are and how to reach you. That means your name, telephone number, and email, plus the service address and a few lines about what you need, such as a repair, an installation, or routine maintenance.
Putting Your Details to Work
We keep the uses narrow and practical. Information from your request supports communication about that request: replies to your questions, quotes for the work, appointment reminders, and coordination of service visits. Your details are never used to build advertising profiles, and we make no exception to this rule.
How We Protect Your Information
Our commitment is straightforward: your information stays within tight boundaries. We apply reasonable security practices to prevent unauthorized access, disclosure, or loss; internal access is granted sparingly and by need; and when records reach the end of their retention period they are destroyed. No list of our customers is ever put up for sale.
Cookies and Site Functionality
To deliver a dependable browsing experience, this site may set a small number of cookies. These are used to keep features stable, understand which pages receive attention, and improve what we publish over time. None of this requires sensitive personal data, and standard browser controls remain fully available to you for managing or removing cookies.
Measuring Website Usage
Questions like which pages help visitors most are answered with simple, non-identifying statistics. Our usage measurement avoids invasive techniques: no cross-site following, no individual reporting, and no attempt to link browsing behavior back to a name. What remains is an honest, big-picture view of how the site serves its readers.
Your Privacy Choices
Access, correction, and deletion are rights you can exercise without fuss. A note to the address below is all it takes for us to show you the personal information on file, amend anything that needs amending, or close out your record. You can also ask us to stop contacting you at any point.
Contact Us
Privacy matters deserve a direct answer, not a runaround, so we keep this part simple. Send your questions, access requests, or feedback about how your information is handled to the address that follows, and we will take it from there:
Cambridge HVAC Pro
Email: [email protected]
Cambridge, ON